The customer benefits most from point-of-sale enhancements. With ChannelMaster POS, lenders benefit from centralized viewing and control of all loans from all channels. Agents and processors have on-demand access to a variety of networked home lending products and services from any location, at any time. And lending management is able to reduce cycle times and improve profit margins by enabling loan staff and partners to interact and get more done at the point of sale.

LOS Roadblock at the Point of Sale

Traditional origination systems are built for one thing: taking loan data and moving it through a series of processes from the front to the back office. However, these processes, like the systems themselves, are not designed to add value at the point of sale (POS), where customers can benefit most. For lenders, the POS represents the next opportunity for leadership in efficiency, cost reduction, and increased revenue.

Empowering the Point of Sale

CoreLogic Dorado ChannelMaster POS is a networked multi-channel, point-of-sale solution for home lending. It connects the participants in the mortgage process—brokers, loan officers, processors, and partners—at the point of sale, fostering real-time collaboration and communication. It also brings traditional backoffice processing and information forward to the point of sale, enabling up-to-the-minute status, decisioning, and service ordering.

ChannelMaster delivers point-of-sale access to a network of Internet-based applications and services called the CoreLogic Dorado Networked Community. These services include credit reporting, automated underwriting, settlement services, compliance checks, and documents.

Moving these capabilities and services to the point of sale dramatically increases efficiency, reduces risk, and removes barriers that traditionally have given partners and customers little, if any, visibility into a lender’s processes. With ChannelMaster, commerce becomes more seamless, and lenders can focus on serving customers rather than managing obstructive processes.

For managers, ChannelMaster provides centralized viewing and control of all loans from all channels. Robust business practice management tools ensure corporate goals are continuously being met.

ChannelMaster is built on top of a single networked platform. The platform enables many of the product's unique capabilities, including rapid, cost-effective integrations with third-party services and legacy systems. Once these assets are exposed as Web services, they are integrated directly with the POS. They then can be levraged across the enterprise and called upon at any time in the process, by any user, in any channel, based on permissions. In most legacy origination systems, services and systems are "wired" to a particular product set or channel. This creates business silos, which hamper efficiency—not so with CoreLogic Dorado ChannelMaster.

As an Internet-based solution delivered on demand, a ChannelMaster POS deployment offers less risk, lower cost, and faster time-to-market than alternatives. ChannelMaster POS is currently installed in several top 30 United States mortgage lenders and has supported as many as 200,000 concurrent users, with the capacity to handle much more.

ChannelMaster Return on Investment (ROI)

ChannelMaster has lowered the cost of doing business for many lenders. Consider the following key value areas when assessing ChannelMaster ROI for your business:

• Reduce Processing Costs
  ChannelMaster automates and streamlines many labor-intensive processes and delivers associated productivity improvements. Your loan officers and brokers can get approvals, select a loan, order up-front documents, automated underwriting, and settlement services in minutes at the point of sale. ChannelMaster also reduces phone and fax expenses by enabling online collaboration with all transaction participants.
  
  
• Achieve Higher Quality and Reduce Errors
  Loan data validation, realtime error alerts and automated decisioning at the point of sale reduce data entry errors. ChannelMaster also enables the upload of application files, which reduces errors caused by re-entering loan data into a legacy system.
  
  

• Reduce the Cost of Change
  ChannelMaster facilitates change over time, enabling you to easily and cost-effectively integrate new products and services into your workflow as the need arises—a critical capability in today's regulatory-driven and consumer-centric lending environment.

• Organization Setup supports varied channel, line of business, geographic, branch, TPO, and affiliate relationships.
• User Roles and Permissions can be defined and changed easily.
• Pipeline Views let managers see an organization's loans, filter loans by user and status, assign files to user or workgroup.
• Activity Plans are dynamically selected based on loan data and business rules.
• Summary View provides quick access to loan status, information, and messages.
• Leads Management includes basic borrower data, lead search, proposals, and convert-to-loan capabilities.
• Scenario Builder allows side-by-side comparisons with "what if" analysis.
• Application Form is easy to navigate and read; provides data validation.
• Home Equity support enables the origination of "piggyback" loans as well as seconds and lines of credit.
• Import & Export allows users to upload loan files from external systems and download loan files from the system.
• Product & Rate Search uses loan data and business rules to select qualified loan programs and risk- adjusted pricing.
• Rate Lock associates a product, rate, lock date, and lock term with the loan file.
• Settlement Services including credit, appraisal, flood, and title can be ordered from a variety of providers.
• Automated Underwriting connections include Desktop Underwriter and Loan Prospector.
• Up-front Disclosures including GFE & TIL are generated using VMP's DocStart service.
• Alerts, Notes, Attachments can be associated with any loan file.