Dorado
ChannelMaster
Home Lending On-demand — Building the Agile Business

Unify all lending operations through a single, networked platform. Remove workflow barriers and streamline every step of originating, processing, underwriting, closing, and funding mortgage loans. Enable all lending participants to communicate and collaborate in real time. Deliver ubiquitous, on-demand access to the Dorado Networked Community of home lending products and services. Build an agile business.

Legacy Systems — Roadblock to the Agile Business

The agile business is able to keep pace with change. Agility in mortgage lending means being able to quickly roll out new programs, leverage new services, applications, and partners, rapidly alter production workflow and make informed, enterprise-wide business decisions, and of course, close loans fast.

Traditional loan origination systems (LOS) are built on obsolete client/server technology that offers poor interoperability, limited adaptability, and lacks the ability to evolve easily. Attempts to replace these systems can require huge dollar investments and extended project timelines, often leaving lenders with many of the same problems they started with.

Home lending technology has not traditionally been engineered for the agile business — until now.

Building an Agile Business

Dorado ChannelMaster is a comprehensive loan origination and fulfillment solution designed from the ground up to ensure that your business will never be locked-in to obsolete processes, programs, or technologies.

Built on a single, networked platform, ChannelMaster offers one system for the origination and production of all loans across the enterprise, giving ubiquitous, on-demand access to information and services to all participants in the process. It also enables centralized viewing and control of all channels, products, services, personnel, customers, and partners. By unifying operations through a single "dashboard", ChannelMaster fosters real-time collaboration and communication between participants and enables rapid adjustment of programs and processes to ensure business goals are continuously being met.

ChannelMaster integrates and streamlines every step of the lending process for every channel:

  • Retail
  • Wholesale
  • Correspondent
  • Call Center
  • Affinity

And every product line:

  • Home Equity
  • Alt-A
  • Subprime
  • Commercial

ChannelMaster can be configured to provide only point-of-sale (POS) or loan fulfillment capabilities, or both, depending on your needs. If configured for the point of sale, it can be rapidly integrated with your existing loan fulfillment systems and partners.

At the POS, ChannelMaster unifies and automates the loan origination process for all participants, delivering on-demand access to a network of Internet-based applications and services called the Dorado Networked Community. These services include, credit reporting, automated underwriting, settlement services, compliance checks, and up-front and closing documents. By bringing these traditionally back-office functions forward to the point of sale, ChannelMaster delivers up-to-the-minute status to all users and enables decisioning and service ordering by brokers, loan officers, and correspondents.

Moving these capabilities to the point of sale dramatically increases efficiency, reduces risk, and removes barriers that have traditionally given partners and customers little, if any, visibility into a lender's processes. With ChannelMaster, commerce becomes more seamless, and lenders can focus on serving customers rather than managing obstructive processes. This is the Unified Point of Sale.

In the back office, ChannelMaster also gives underwriters and processors on-demand access to the Dorado Networked Community, eliminating barriers that slow down production. Access to these resources is determined dynamically based on business rules and can be easily adjusted to optimize processing efficiency, quality, and security.

Flexible Technology Foundation

ChannelMaster is built on the Dorado Enterprise Lending Platform, which enables many of the product's unique capabilities, including its extensibility and flexibility. The Enterprise Lending Platform is based on a services-oriented architecture that enables rapid integration of new applications and services, making it easy for lenders to add new channels, products, and vendor services to their workflow.

In addition, the Enterprise Lending Platform enables event-driven process flows, which ensure maximum processing speed and flexibility. Once a system or service is integrated and exposed as a Web service, it can be leveraged across the enterprise by any process, any system, any user, in any channel, at any point in the process, based on permissions and context. This allows lenders to employ a "best-of-breed" loan production strategy for every loan they process.

With most legacy origination systems, services and systems are "wired" to a particular product set and/or channel. This creates business "silos," which hamper efficiency—ChannelMaster eliminates these silos.

Built-in to the Enterprise Lending Platform is rich Internet application (RIA) technology that provides an unparalleled user experience for every application and service created or integrated using the platform. This revolutionary interface maximizes efficiency and satisfaction for ChannelMaster users by enabling the product's advanced capabilities to be fully leveraged with minimal effort. For example, underwriters and processors can easily work on multiple loans at once, multiple users can view loan status, and loan files can seamlessly change hands as often as required.

Build a more agile business with a loan origination and fulfillment solution that enables you to rapidly evolve your business to meet new market demands. ChannelMaster's modular architecture, open platform, and on-demand delivery will enable you to cost-effectively replace or "carve out" legacy production systems with a newer, networked solution.

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