Dorado Introduces New Mission-Critical Services Initiative
New Services Minimize Business Risk, Enhance Security, and Offer Customers Increased Control Over System Support
San Mateo, Calif.—October 13, 2004—Dorado Corporation, the leader in mission-critical, on-demand solutions for home lending, today announced a new services initiative designed to further minimize the business risk of deploying new solutions, while maximizing customer flexibility and control over the support of their systems. The combination of Dorado software with these new mission-critical services provides customers with comprehensive lending solutions that deliver state-of-the art functionality, while minimizing the customer resources required to ensure reliable, secure operations.
“Dorado’s focus is on customer satisfaction,” said Dain Ehring, CEO, Dorado. “A key part of this is risk management. With these new Dorado services, our customers can fully leverage our years of expertise developing, deploying, and managing technology systems that are optimized to address their most critical business needs, without the risk associated with new technology implementations. Dorado not only delivers superior technology, we now also provide our customers with the services they need to realize the highest possible value from their investment in Dorado solutions.”
The new services, which will be rolled out over the coming weeks, include support for:
Business Continuity— A full-service business continuity option that ensures a customer’s Dorado solution and business processing will be protected and insulated from natural or man-made failures or disasters.
Security Services— New vulnerability testing services increase a customer’s control over the security of their systems.
Training and Adoption—A new fast track training and adoption program improves a customer’s user experience and adoption rate by providing launch plans and training programs that ensure smooth rollouts to broker, partner, and loan officer networks.
Customer Support—New premium, extended and standard customer support options now expand a customer’s choice of support plans to best meet their business needs and budget.
The Business Continuity offering is being announced today. See related press release: “Dorado Introduces New Business Continuity Services,” dated October 13, 2004.
Dorado Corporation
Dorado Corporation is the leader in mission-critical, on-demand solutions for home lending. Today Dorado’s innovative solutions enable more than 130,000 lending professionals to increase efficiency and productivity at the point of sale. The solutions also drive cross-sell/up-sell opportunities by increasing workflow flexibility and simplifying technology integrations for leading lenders such as Chase Manhattan Mortgage Corporation, Citi, Countrywide Home Loans, and Washington Mutual. www.dorado.com
Copyright © 2004 Dorado Corporation. All rights reserved. Dorado ChannelMaster and Dorado PriceMaster are registered trademarks of the Dorado Corporation. Dorado, the Dorado logo, Dorado, Dorado SourceMaster, and Dorado .MOR are trademarks of Dorado Corporation. Other company and/or product names may be trademarks or registered trademarks of their respective companies.
Press contact:
Melinda Mattei
Dorado Corporation
650-227-7329
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