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Dorado Announces Retail ChannelMaster 2.0
Enhances Loan Officer/Consumer Relationship and Productivity
San Mateo, Calif. —March 11, 2002—Dorado Corporation, the leader in Demand Chain Management for mortgage banking, today announced Dorado Retail ChannelMaster™ 2.0. Retail Channel Master 2.0 helps mortgage institutions increase revenue per employee, shorten time from lead to loan, and improve customer service and retention. New product features ensure lender personnel and consumers have continuous access to mortgage processes and information. Retail ChannelMaster 2.0 is available immediately.
Dorado’s Demand Chain Management (DCM) solutions are Internet applications designed to help lenders more efficiently attract, sell, and retain customers. As one of Dorado’s DCM solutions, Retail ChannelMaster helps mortgage loan officers increase lead generation and streamline the sales cycle by accelerating the process from leads, to loans, to closing.
“We are converting the point of sale into a Point of Relationship™ with Retail ChannelMaster,” said Dain Ehring, founder and CEO of Dorado. “Leveraging an enhanced user interface, communications capabilities, and integration with back-end systems, the loan officer and consumer will have the information and services they need to complete transactions, up and cross sell, and retain relationships.”
New Retail ChannelMaster Features
Dorado Retail ChannelMaster™ 2.0 enables lenders to move back-end mortgage processes up to the point of sale, and gives consumers access to the tools and information they need to stay informed and involved in the transaction. The product represents a significant advancement in the customer experience by offering these new and enhanced features:
- Lead Manager allows loan officers to effectively manage leads and makes it easy to start new loan files by automatically pre-populating applications with lead data.
- Document Center enables loan officers and consumers to share documents.
- Communication Center improves communication and collaboration.
- Task Center provides one-click access to all essential tools, services and information.
- Branch and Loan Officer Web Sites attract more leads with helpful consumer features, personal loan officer information, mortgage rates, and access to other lender services.
- My Loan Center provides a consumer with their own enhanced portal for loan information and loan officer communications.
- Enhanced Consumer Application enables a consumer to work alone or with a loan officer to complete an online application.
Optional Features
- Contact Manager Integration synchronizes information in the Lead Manager with popular personal productivity applications such as Microsoft Outlook®
- Sales Force Automation (SFA) Integration synchronizes information in Lead Manager with widely used SFA applications including GoldMine® and ACT!™
- Email Integration allows loan officers to automatically personalize standard email messages for their consumers at each step of the mortgage process.
- Mobile Loan Officer provides loan status and alerts via wireless devices such as cell phones and personal digital assistants.
- RCM Cruiser™ provides an offline utility for accessing the 1003 application, rate sheets, and disclosure forms in the field.
Retail ChannelMaster can be purchased stand alone or configured with the Dorado PriceMaster™ mortgage product and pricing engine.
“Retail ChannelMaster 2.0 provides a vertical demand chain management application for the mortgage industry,” said Joseph W. Jennings, president, Dorado. “It enhances a mortgage bank’s lead management capabilities and streamlines the sales cycle for transforming leads into loans that close.”
Dorado Retail ChannelMaster 2.0 will be demonstrated at the Hyatt Regency Atlanta, directly across the street from the Marriott Marquis, during the MBAA National Technology in Mortgage Banking Conference. Contact Tom Wilkins at 650-776-3520 to schedule a demonstration appointment.
About Dorado Corp.
Dorado Corporation is the leader in Demand Chain Management software applications for U.S. home lending banks. Dorado’s mortgage, home equity, and real estate products integrate business customers and consumers into lending processes. Dorado’s Web services-based solutions increase flexibility and efficiency and enable the up- and cross-sale of financial products and services. www.dorado.com
Press contact:
Melinda Mattei
Dorado Corporation
650-227-7329
Copyright © 2003 Dorado Corporation. All rights reserved. Dorado, the Dorado logo, Dorado ChannelMaster, Dorado PriceMaster, and Dorado .MOR are trademarks of Dorado Corporation. Other company and/or product names may be trademarks or registered trademarks of their respective companies.
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